Privacy policy

Last updated: May 9, 2026

NestScore helps people find places to live in Canadian cities. This page explains what information we collect, how we use it, and the choices you have. We've tried to keep it short, plain, and accurate.

1. Who we are

NestScore is a Toronto-based service that scores rental listings against the things you tell us matter to you. In this policy, "NestScore," "we," "us," and "our" refer to the operator of the site at nestscore.ca. If you have any questions about this policy or your data, you can email us at hello@nestscore.ca.

2. Information we collect

Information you give us

• Account information. When you sign in with Google, we receive your name, email address, profile picture URL, and a Google account identifier from Google. We use this to create and manage your NestScore account.
• Preferences and saved data. The weights you assign to the score factors, places you save or favourite, and any notes you add to listings.
• Support correspondence. If you contact us, we keep the message and your contact details so we can reply and follow up.

Information collected automatically

• Usage and device data. Pages visited, features used, approximate location derived from IP, browser and device type, referrer, and timestamps.
• Cookies and similar technologies. We use a small number of cookies and local storage entries to keep you signed in, remember your preferences, and measure how the site is used.

3. How we use your information

• To operate the site and provide the features you ask for, including computing scores and saving your preferences.
• To authenticate you and keep your account secure.
• To understand how the product is used so we can improve it.
• To respond to your messages and provide support.
• To detect, prevent, and respond to fraud, abuse, or security issues.
• To comply with legal obligations.

We do not sell your personal information, and we do not use it for advertising or to build profiles for advertisers.

4. Google user data

When you choose to sign in with Google, we receive a limited set of information from your Google account: your name, email address, profile picture URL, and a Google-issued user identifier. NestScore's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

• We use Google account data only to provide and improve user-facing features of NestScore.
• We do not transfer Google account data to third parties except as necessary to provide or improve those features, to comply with applicable law, or as part of a merger, acquisition, or sale of assets with notice to users.
• We do not use Google account data for serving advertisements.
• We do not allow humans to read your Google account data, except with your explicit consent, where necessary for security (such as investigating abuse), to comply with applicable law, or where the data has been aggregated and anonymized.

You can revoke NestScore's access to your Google account at any time from your Google Account's Third-party apps with account access page.

5. How we share information

We share personal information only in these limited cases:

• Service providers. We use vetted third parties to host the site, store data, send email, and analyze usage. They process information on our behalf and only as we instruct. Current providers include Vercel (hosting and performance analytics), Google (authentication), and PostHog (product analytics).
• Legal reasons. If we're required to disclose information to comply with a law, regulation, or valid legal process, or to protect the rights, property, or safety of NestScore, our users, or the public.
• Business transfers. If NestScore is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before your data becomes subject to a different privacy policy.

6. Data retention

We keep your account information for as long as your account is active. If you delete your account, we delete or anonymize your personal information within 30 days, except where we need to keep it longer for legal, security, or fraud-prevention reasons. Aggregated, anonymized usage data may be retained for analytics.

7. Your choices and rights

• Access and correction. You can view and update your account details from inside NestScore.
• Deletion. You can delete your account at any time by emailing hello@nestscore.ca. We'll confirm deletion once it's complete.
• Revoke Google access. You can revoke our access to your Google account from your Google Account permissions page.
• Cookies. Your browser lets you block or delete cookies. Some parts of NestScore may not work properly if you do.

If you live in a jurisdiction with additional privacy rights (such as Quebec, the EU, or California), you can exercise those rights by emailing us at privacy@nestscore.ca.

8. Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit, access controls, and routine review of our service providers. No system is perfectly secure, but we work to keep risks low and to respond quickly if something goes wrong.

9. Children

NestScore isn't directed at children under 13, and we don't knowingly collect personal information from them. If you believe a child has provided us with information, please email privacy@nestscore.ca and we'll delete it.

10. International users

NestScore is operated from Canada. If you use NestScore from outside Canada, your information will be transferred to and processed in Canada and other countries where our third-party service providers may operate.

11. Changes to this policy

We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top, and for material changes we'll provide a more prominent notice (such as an in-app banner or an email asking for your acknowledgement).

12. Contact

Questions, requests, or complaints about this policy or your data can be sent to hello@nestscore.ca.